- Help and FAQs
Help and FAQs
If you have a question about our service, please take a look through the below to see if it's already been answered before contacting us.
All of our online orders are handled using 128-bit encryption that ensures all your details are kept safe. We do not sell or pass your details on to any third parties and we don't store your credit card details on our servers.
- Browse the site and click 'Add to Cart' on all of the products that you'd like to purchase.
- Once you've added everything that you'd like, click 'Proceed to Checkout'
- If you're a new customer, you can checkout as a guest by simply entering your billing and delivery address details or you can register an account with us. Registering an account won't take any extra time and will allow you to check the status of your order as well as cut out the hassle of entering all of your details next time you order! If you've shopped with us before, simply sign in using your log in details.
- Choose a shipping method based on how quickly you need the product.
- Select your payment method and process the payment for your order and voila! If all has gone well, you should receive a confirmation number as well as an e-mail to confirm the details of the order and we'll take it from there.
If your product is received in a non-working or broken condition, please contact us as soon as you possibly can and we will assist you in the return and replacement of the product.
All of our contacts details can be found on the Contact Us Page.